I design and deliver training, consulting, and education that gives people and organizations the language, skills, and systems to navigate conflict with clarity and care. Every engagement is tailored — nothing here is off the shelf.
Conflict doesn't have to be a crisis
WORK WITH JODIE
Trauma-informed
de-escalation training
Training & Education
For: Nonprofits, government agencies, healthcare teams, workforce programs
When your team works with people in crisis, high stress, or emotional volatility, the ability to de-escalate with skill and compassion isn't optional — it's essential. This training gives your staff a practical, trauma-informed framework for navigating difficult interactions while protecting the dignity of everyone in the room.
Drawing on Brené Brown's research on vulnerability, Bill Eddy's BIFF model, Glasser's Choice Theory, and trauma-informed practice, this is not a generic conflict workshop. It is designed around the real situations your team faces.
What's included
Custom half-day or full-day program design
Trauma-informed frameworks tailored to your population
Practical de-escalation tools and scripts
Facilitated practice and scenario work
Post-training resource guide for your team
Conflict systems
design & consulting
Consulting
For: Nonprofits, healthcare organizations, government agencies
Most organizations manage conflict reactively — responding to crises after they've already caused damage. I help organizations build the internal architecture that makes conflict productive rather than destructive: clear pathways, shared norms, and proactive systems that prevent harm before it escalates.
This is systems-level work. We're not just resolving today's dispute — we're redesigning the environment so tomorrow's disputes become less frequent and more manageable.
What's included
Organizational conflict culture assessment
Gap analysis and systems recommendations
Custom conflict pathway and policy design
Staff and leadership orientation
Follow-up advisory support
Every engagement is built for you
I don't deliver pre-packaged programs. Before any engagement begins, we talk about your organization, your people, and what you're actually dealing with. What I bring is a framework — what we build together is yours.
How it works
Every engagement starts with a conversation — no obligation, no sales pitch. Just a real discussion about what your organization needs.
01
Discovery call
We talk about your organization, your people, and what conflict is actually costing you.
02
Custom proposal
I design an engagement scoped to your specific needs, timeline, and budget.
03
Delivery
We do the work together — training, consulting, or a combination of both.
04
Follow-through
You leave with tools, frameworks, and resources your team can use long after we're done.
Ready to bring conflict literacy to your organization?
Reach out to start a conversation. There's no obligation — just an honest discussion about what your organization needs and whether I'm the right fit to help.
Services
Filters
No results found
No results match your search. Try removing a few filters.